General Information
This Privacy Policy explains, in simple terms, how we collect, use and protect your personal data on this website.
This policy applies only to this website. We are not responsible for the content or privacy practices of other websites. Any external link will be clearly identified. By using our website, you agree to this Privacy Policy.
We respect your privacy and will never collect personal data in an abusive way. Any personal data you share with us is handled securely and confidentially, in line with the General Data Protection Regulation (GDPR).
Your Rights
If you have any questions about how we handle your data, please get in touch with us.
You can contact us at any time to exercise your rights at: hello@bluetilesevents.com. Please include enough information for us to identify you, such as the details you previously provided through our website.
Under the GDPR, you have the right to:
- Access and portability – request a copy of the data we hold about you, including in a structured, machine-readable format.
- Rectification – ask us to correct any personal data that is inaccurate.
- Erasure – ask us to delete your personal data, except where we must keep it to meet legal or contractual obligations.
- Restriction of processing – ask us to temporarily limit how we use your data, for example while a request you made is being reviewed.
- Objection – object to us processing your data for specific purposes, such as direct marketing.
- Withdraw consent – where processing is based on your consent (for example, the newsletter), withdraw it at any time, without affecting the lawfulness of processing carried out beforehand.
- Lodge a complaint – if you believe we have not handled your data correctly, you can file a complaint with the national data protection authority (in Portugal, the CNPD – www.cnpd.pt).
How We Use Your Data
Contact Forms
Any information you submit through the contact forms on our website is treated as confidential and is only used to respond to your enquiry. We keep this data for as long as needed to handle your request, and generally delete or anonymise it within 90 days of our final reply. We do not share this data with third parties.
Newsletter
If you sign up to receive our newsletter, we use your email address (and, where provided, your name) to send you news, offers and updates. You can unsubscribe at any time by using the link at the bottom of any newsletter email, which will remove your data from our list. We may use trusted external providers to send our newsletters, bound by data protection agreements under Article 28 of the GDPR; we do not share your data more widely.
Access Logs
When you visit our website, some technical data is automatically recorded, including your IP address, the date and time of access, and your browser and device information. We use this data only to keep the website secure, stable and running smoothly, and never share it with third parties.
Google Analytics
We use Google Analytics to understand how our website is used and to improve your experience. This service uses cookies to collect anonymised information such as browser type, operating system, referring page and access times. IP addresses are anonymised, so this data cannot be linked back to an individual. For more details, see Google's Privacy Policy.
Remarketing
We use Google remarketing tools to show you relevant offers on Google services (such as Search or YouTube), based on anonymised browsing behaviour stored in cookies. You can opt out of personalised ads at any time via Google Ads Settings. Remarketing cookies are automatically deleted by Google after a limited period.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make a significant change affecting your privacy, we will let you know through a notice on our website and, where applicable, by email.
Cookies
We use cookies to help our website run smoothly and to improve your browsing experience. Cookies are small files placed on your device by your browser when you visit a website; they are harmless and do not contain viruses or malware.
Cookie data collected through our website is used only by us, except for third-party cookies used for statistical analysis or security purposes.
- Provide essential functionality, such as remembering your selected language.
- Understand how you use our website, such as which pages you visit and how long you stay. This is linked to Google Analytics.
You can block cookies at any time through your browser settings, either for all cookies or selected ones. Please note that blocking or deleting cookies may affect how the website works.
To learn more about managing cookies, visit www.allaboutcookies.org.